Frequently asked questions

Send us the details through the Contact page: what you need, your timeline and any references. We review the request and reply with the next steps, usually within one business day.

No. Tell us the outcome you want and what you already have. We help turn that into a clear scope before any work begins.

Yes. We regularly improve, fix and extend existing WordPress sites, provided we have the access needed to work on them safely.

Yes. We can build a theme from Figma, PSD or HTML files, or design the theme for you first and then develop it.

Where your project needs it, yes. We build block editor support, custom blocks and WooCommerce templates as part of the scope.

That is exactly what custom plugin development is for. We scope the feature, build it as a standalone plugin and test it against your site.

Client-specific code is transferred or licensed to you under the project agreement once payment is complete. Third-party libraries keep their own licences.

Proofreading is a final check for spelling, grammar, punctuation and formatting. Copyediting goes further, improving clarity, flow, consistency and tone.

Website pages, blog posts, articles, marketing copy, business reports, proposals, presentations, newsletters and books.

You receive a version with tracked changes and comments, plus a clean final copy.

Yes. We write articles and blog posts from your brief or topic list, in your brand voice, and edit each one before delivery.

We check the search intent, then improve the title tag, meta description, headings, keyword use, internal links and image alt text, while keeping the writing natural.

No. We build the invoicing and payment-link system. Payments go directly from your customer to your own account with your chosen provider, and we never hold your money.

Most providers that offer payment links or an API, including Stripe, PayPal, Paystack, Flutterwave and M-Pesa. You keep your own account with the provider.

We connect the system to your WhatsApp Business API account so it can send invoices, reminders and receipts, and so your team can reply to customers from the dashboard.

Payment terms are confirmed before work begins. You receive an invoice with a secure payment link, and larger projects can be split into milestones.

Revision rounds depend on your plan or project agreement. Additional revisions can be quoted when needed.

It depends on scope. You get a practical delivery estimate once we have reviewed your requirements.