Support
Help for existing clients: changes to delivered work, theme and plugin issues, and billing questions.
Before you send a request
- Read the FAQsAnswers on payments, revisions, themes, plugins and editing.
- Browse guidesHow-tos and tips from the blog.
For faster help, include
- The page link or screen where the issue appears
- What you expected to happen, and what happened
- Recent changes: updates, new plugins or hosting moves
- A screenshot if you have one (reply to our email with it)
- Emailinfo@craftycore.com
- HoursMonday to Friday, overlapping UK, European and US business hours
- Response timeUsually within one business day
Support request
We reply by email with next steps or a fix.